Frequently Asked Questions

 To begin your learning journey, please contact us through any of our communication channels.
One of our advisers will then reach out to provide you with detailed information, address any questions you may have, and guide you on the best way to get started. Once your inquiries are resolved and your payment is made and verified, we will send you the enrollment form. Please fill it out carefully and then you will receive the user’s guide along with the link to the calendar with all the times available for the classes.

You can pay through the following platforms: Paypal and Binance.

Upon enrollment, you will receive an email granting you access to the available class schedules, along with a user guide containing all the information you need to facilitate your onboarding process with our academy.

Once you complete the registration process, you will receive an email with two links. The first link will take you to the user guide containing the information you need to read before scheduling your first class, and the second link will show the available time slots to book your class.

The classes are personalized, so when you schedule a session, you'll have a one-on-one Zoom meeting with your instructor. Each session combines grammar instruction with interactive activities and real-world conversations, all tailored to your learning pace for the best results.

Our course is designed to accommodate your learning pace. That's why we offer the option to pay for every level before you start them, fitting your budget.

The classes are conducted using the Zoom platform.

Each class lasts 50 minutes.

Take advantage of our special discount! By paying for the entire course, you'll receive a 10% discount.

Yes, once you select a billing cycle, the charge will recur the same day each month (or year) until you change your plan.

You can cancel your subscription at any time. Service will be retained throughout your subscription period.

Please note that after seven (7) days from the date of purchase, course fees are non-refundable. If a refund is issued, it will be credited back to the original payment method you used for your purchase. You will be responsible for any bank fees associated with the refund process.